Jack dropped me off this morning and headed to the hospital for his pre-op appointment to get the bloodwork, chest x-ray, etc. before his surgery on Monday. The appointment was scheduled for 8:30 and they estimated it would take about 2 hours. He calls me at 9:00 saying “it’s over.” What? That was quick! Nope… they demanded $2,000 up front before they’d even do the tests. And no $2,000 meant no surgery!
WHAT?!?! The coordinator in the surgeon’s office told us that insurance was covering 100%! The INSURANCE company told us they were covering 100%! WTH people?!?! Apparently what they failed to tell us is they cover 100% AFTER our out of pocket…. which is $2,000!
Now, this would be no problem… had they told us a month ago, or even two weeks ago! But no, they wait and tell us this THREE DAYS BEFORE SURGERY! YIKES!!
So after much panicking, much distress, a little bit of yelling, and yes, even some tears (on both sides), we figured out how to come up with the money. Wasn’t fun, wasn’t easy, and we’re still holding onto shoestring hope that it’s all going to work out, but the important thing is… Jack’s still on for surgery on Monday…. hospital be damned!
I miss Baylor!
